Texting and phoning customers is made easier with Lomni, a customer care tool driven by AI. It’s made to respond to commonly requested questions, handle account queries, text callers, and integrate with any API or webhook with ease.
Lomni has features to improve customer service and increase sales, and it is available in several languages.The capacity of Lomni to automate new workflows and journeys in a matter of minutes is one of its primary features.
Using the dashboard’s natural language prompts, users may quickly train Lomni new prompts or ask the Lomni staff for help. Additionally, the tool offers zero-wait time, round-the-clock, multilingual support, and fine-tuning capabilities, giving users the confidence to trust and control their AI for intricate jobs.Through real-time analytics on conversational data, Lomni helps users get meaningful insights from their interactions with customers.
In order to guarantee a seamless transition and simple platform usage, the product additionally provides the assistance of AI experts.Lomni gives customers the option to choose from a range of voices in various languages and accents for customisation.
Additionally, users can alter the audio to fit their brand and aesthetic. Lomni also provides bespoke voice and soundscape options, email and phone assistance, analytics on conversational data, sales and custom journey directions, learning from help articles, automation features, and several price plans with differing text or phone conversation limits.It takes less than 30 minutes to set up Lomni, and since customers can pay on a monthly basis without incurring any fees, there is no need for a long-term commitment.
Users can use the offered demo links or send an email to the Lomni team with any additional questions.
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