Eggheads is a chat-based microlearning platform driven by artificial intelligence that facilitates simple and interesting learning experiences. Sales training, compliance training, refresher training, frontline training, customer service training, employee sensitivity training, product training, customer enablement, security awareness training, employee onboarding training, and knowledge checks are just a few of the use cases it offers for different training needs.Businesses can use Eggheads to make sure that sales teams are properly trained to close deals and interact with consumers, that staff members remember policies and procedures, and that training sessions are followed up with stimulating chat sessions to enhance learning retention.
By offering native chat on mobile devices, the platform also serves the non-desktop workforce.Additionally, Eggheads fosters inclusion and collaboration in the workplace while enabling customer service representatives to provide outstanding customer experiences.
It makes it easier for staff members who interact with customers to explain the benefits of the items and shows them how to utilize them, which eventually brings in money.Moreover, Eggheads uses security awareness training to increase cyber resilience and increase public knowledge of cybersecurity threats.
In order to help new workers perform at their best, it also offers them virtual “buddies” during the employee onboarding process. Through knowledge checks, the platform also gives organizations insight into the expertise of their staff, allowing them to better plan and direct their training activities.All things considered, Eggheads provides organizations with an AI-powered chat-based microlearning platform that facilitates significant transformation and ongoing learning without the need for extra apps.
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