Corpus is a chatbot solution powered by AI that is intended for customer service. It uses ChatGPT technology to address support tickets, respond to consumer inquiries, and spur expansion.
Corpus can reply to consumer enquiries around-the-clock by connecting to your data source, cutting down on wait times and increasing customer satisfaction. By just using data from your knowledge base, the tool provides accurate answers, increasing accuracy and reducing false responses.
By including citations to original sources, it also encourages clients to delve deeper and builds confidence in the solutions offered.Corpus is more than just a chatbot; it has extra capabilities like personality customization, lead generation, analytics and insights, and brand control.
Numerous systems, including as Intercom, ZenDesk, HubSpot, Notion, GitHub, Google Drive, and more, are smoothly integrated with it.Corpus can be utilized in a variety of business contexts, including as company wikis, sales and marketing, customer assistance, help centers, education and training, and product documentation.
Statistics indicate that 46% of customers prefer to contact through website chat support, which speaks to the growing customer expectation for this kind of service.Corpus offers statistics on client interactions to improve user experience and obtain important insights.
Additionally, the tool has multiple plans with capabilities like configurable widgets, insights analytics, infinite contacts, and adjustable token restrictions to meet varied needs.All things considered, Corpus is a complete AI solution for customer service that helps companies increase customer success, retention, and satisfaction.
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