Tidio created Lyro, an AI-powered chatbot solution designed to transform customer support. Small and medium-sized enterprises can expand their support capacity with it without having to hire more staff members.
Lyro interacts with users, responding to their inquiries right away. Lyro responds much faster than human agents, who usually take two minutes, with an average of less than fifteen seconds.
Lyro frees up human agents to work on more complicated problems by answering up to 70% of typical client inquiries.Lyro can be updated in real-time and provides accurate responses by using the data found in your support content.
It reduces the possibility of giving incorrect information and, if necessary, directs clients to live representatives. Lyro can help numerous customers at once at busy times, so every question is answered right away.
It creates thorough responses based on contextual awareness and recalls past exchanges.Lyro Connect facilitates integration with helpdesk solutions, like Gorgias, Intercom, and Zendesk, allowing for smooth collaboration with pre-existing support systems.
Lyro is easy to implement and doesn’t require any special training. It only takes one click to activate and may offer 24/7 individualized support to clients.Lyro offers both premium and free options.
There are 50 complimentary Lyro talks included with every Tidio account, and bespoke restrictions can be added based on usage. At different price ranges, the Lyro plan offers unlimited Lyro assistance.
Users can request a bespoke quote by enquiring about the tool’s custom Lyro plans, which also provide more affordable rates.
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