Enterprise voice assistant company PolyAI, located in London, UK, has secured $50 million in Series C investment.
Investors
- Sands Capital
- Passion Capital
- Khosla Ventures
- Georgian
- Hedosophia
- Nvidia’s NVentures
- Zendesk
Use of funds
The cash will be used by the firm to create and enable AI-powered, voice-first automation in enterprise call centers.
In 2017, the business separated from the world-class Machine Intelligence Lab at Cambridge University. Today, it provides services to almost 100 corporate clients, including Fortune 500 organizations like FedEx, PG&E, Caesars, Marriott, and Unicredit.
A business client introduced voice assistants that are entirely powered by generative AI last year. It unveiled a multilingual workplace assistant that speaks twelve languages under another well-known brand. In addition, businesses in the public sector and industries like finance, insurance, energy, retail, healthcare, manufacturing, telecoms, logistics, and home services are among the clientele.
Over $120 million has already been invested in PolyAI.
About PolyAI
PolyAI, led by CEO Nikola Mrkšić, focuses on building AI voice assistants that are lifelike and conversational. It supports a variety of high-call volume sectors with an emphasis on customer service, enabling consumers to engage with businesses using sophisticated, astonishingly human-sounding voice artificial intelligence technologies.
